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Customer Support Executive

salary 12,000 - 16,200 /month
company-logo
job companyDigitide
job location Pocharam, Hyderabad
job experience0 - 1 years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Non-voice/Chat Process

Job Highlights

sales
Languages: Hindi, Telugu
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Cab

Job Description

Voice Process – Customer Support Executive (Axis Bank)

Job Description:

Handle inbound customer calls and assist customers with their banking-related queries.

Understand customer issues and provide accurate and timely solutions.

Maintain good communication and ensure a positive customer experience.

Handle customer complaints professionally and resolve issues effectively.

Cross-sell banking products/services based on customer requirements.

Maintain quality and productivity standards.

Eligibility:

Graduation is mandatory.

Freshers and candidates with 6–12 months experience can apply.

Good English & Hindi communication is required.

Regional language is an added advantage.

Candidates with good communication and customer-handling skills preferred.

Salary:

Freshers: CTC ₹16,200 | Take-home ₹15,700 (NATS)

Experienced: CTC ₹23,000 | Take-home ₹17,500

Work Details:

6 working days

1 rotational week off

Two-way cab facility as per company policy OR 2000 transport allowance.

Location: Mindspace, Building no. 17, pocharam, Hyderabad- 500088.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Executive role?
    Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Support Executive role.
  2. What salary is offered for this Customer Support Executive job?
    Ans : The salary for this Customer Support Executive job ranges between ₹12,000-₹16,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Pocharam, Hyderabad.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 10 vacancies for this Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What does the role of Customer Support Executive involve?
    Ans : As a Customer Support Executive, your work will involve skills like Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Pocharam, Hyderabad.
  9. Who is the right fit for this Customer Support Executive job?
    Ans : A candidate having skills like Non-voice/Chat Process with 0-1 years of experience is the right fit for this Customer Support Executive job.
  10. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹12,000-₹16,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Cab

Skills Required

Non-voice/Chat Process

Shift

Rotational

Contract Job

No

Salary

₹ 12000 - ₹ 16200

Regional Languages

Hindi, Telugu

Contact Person

Shradha

Interview Address

Digitide, 4th-floor axis bank, no NPC 2, building no 17, pocharam, hyd, pin:500088 land mark: Near Sanskrit township, Pocharam, Hyderabad
Posted 8 hours ago
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