A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
25,000 - 35,000 /month
Digicorpx Solutions
Mansarovar, Jaipur
0 - 2 years Experience in Customer Support / TeleCaller
Full Time
🚨 URGENT HIRING – TELEPERFORMANCE | JAIPUR 🚨
International Customer Support – Bulk Hiring
📍 Location: Jaipur, Rajasthan🏢 Company: Digicorpx Solutions 💼 Designation: Customer Support Executive📩 Processes: International Email, Voice & Chat Support
1. Eligibility Criteria
Email Process (Experienced Candidates)
Minimum 1+ years of experience in International Customer Support.
Graduation mandatory.
Excellent English communication and writing skills.
Strong email drafting and customer-handling skills.
Voice & Chat Processes
Qualification: 12th Pass / Undergraduate / Graduate.
Freshers and experienced candidates can apply.
Candidates with 6+ months of relevant experience are preferred.
Good English communication skills.
Comfortable working in rotational shifts.
2. Salary Structure
A. International Email Process – Experienced
Fixed CTC: ₹35,000.
B. International Voice Process
CTC: ₹28,000 per month.
C. International Chat Process
CTC: ₹27,000 per month.
PLI is performance-based and subject to company policy.
3. Training Details
Email Process
3 Months of Paid Training.
Training compensation as per the applicable salary structure.
Voice & Chat Processes
Training conditions as per company policy.
4. Work Schedule
Working Days: 5 Days a Week.
Week Offs: 2 Rotational Week Offs.
Shift Timings: Rotational Shifts.
Working Hours: 9–10 Hours, including applicable breaks.
5. Roles & Responsibilities
Handle international customer queries through Email, Voice or Chat.
Provide accurate information and effective resolutions.
Maintain professional communication with customers.
Resolve customer complaints and queries efficiently.
Maintain customer satisfaction and quality standards.
Follow company policies and process guidelines.
6. Required Skills
Good to excellent English communication.
Excellent English writing skills for Email Support.
Strong customer-handling abilities.
Problem-solving and multitasking skills.
Ability to work in a fast-paced environment.
Flexibility to work in rotational shifts.
📩 APPLY NOW!
Interested candidates can share their updated resumes for further details and interview scheduling.
Location: Jaipur
Don't miss this opportunity to work with a leading international customer support process!
