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Customer Support Executive

salary 25,000 - 32,000 /month
company-logo
job companyDigicorpx Solutions
job location Kharadi, Pune
job experience6 - 12 months Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Support Executive to join our team at Digicorpx Solutions. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹25,000 - ₹32,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 6 months - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Executive job

  1. What skills and experience do you need for this Customer Support Executive job?
    Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along with 1-1 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹25,000-₹32,000 per month in this Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kharadi, Pune.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling.
  8. Where is this job located?
    Ans : This Customer Support Executive job is located in Kharadi, Pune.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling along with 1-1 years of experience is ideal for this Customer Support Executive job.
  10. Why should you apply for this Customer Support Executive job?
    Ans : This Customer Support Executive job offers a salary between ₹25,000-₹32,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, International Calling, Computer Knowledge

Shift

Rotational

Contract Job

No

Salary

₹ 25000 - ₹ 32000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Ravindra Kumar Pandey
Posted 17 hours ago
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