Customer Support Executive

Position: Customer Support Executive
Location: Mohali

Job Responsibilities

• Handle customer queries through calls, emails, or chats in a professional manner.

• Provide accurate information and timely solutions to customers.

• Maintain records of customer interactions and follow up when required.

• Escalate complex issues to the concerned team.

• Ensure customer satisfaction by delivering quality support.

Candidate Requirements

• Qualification: BCA, B.Sc. Computer Science, B.Sc. IT, B.Tech, or Diploma in Engineering after 12th (any technical degree).

• Experience: Freshers and experienced candidates are welcome.

• Skills:

  • Good communication and interpersonal skills.

  • Basic computer knowledge.

• Location: Must be comfortable joining from Mohali.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Post Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mohali.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Dhal Information System Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 10 Customer Support Executive at Dhal Information System Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.