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Customer Support Executive

salary 18,000 - 26,000 /month
company-logo
job companyDezire Hr Services
job location Sector 6 HSR Layout, Bangalore
job experience0 - 3 years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Languages: Hindi, Malayalam
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Meal, Insurance, PF, Medical Benefits
star
Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

Handle both inbound and outbound calls with domestic customers.

Assist customers with queries related to accounts, payments, transactions, loans, wallets, and other fintech services.

Make outbound calls for customer follow-ups, service requests, issue resolution, and updates.

Understand customer concerns and provide accurate and timely solutions.

Explain products, services, processes, and payment-related information to customers.

Resolve basic customer issues and escalate complex cases to the concerned department.

Maintain accurate records of customer interactions in the system.

Follow company policies, processes, and quality standards.

Maintain a professional and customer-friendly approach while handling calls.

Achieve assigned quality, productivity, and customer satisfaction targets.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

  1. What skills and experience do you need for this Customer Support Executive job?
    Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-3 years of experience.
  2. What salary is offered for this Customer Support Executive job?
    Ans : The salary for this Customer Support Executive job ranges between ₹18,000-₹26,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 6 HSR Layout, Bangalore.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 10 vacancies for this Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What does the role of Customer Support Executive involve?
    Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Sector 6 HSR Layout, Bangalore.
  9. Who is the right fit for this Customer Support Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-3 years of experience is the right fit for this Customer Support Executive job.
  10. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹18,000-₹26,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Meal, PF, Medical Benefits, Insurance

Skills Required

Domestic Calling, Computer Knowledge, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 18000 - ₹ 26000

Regional Languages

Hindi, Malayalam

Contact Person

Sangeetha E

Interview Address

Sector 6 HSR Layout, Sector 6 HSR Layout, Bangalore
Posted 10+ days ago
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