Customer Support Executive

Job Derscription

Job Role: Customer Support Executive L1

Location: HSR Layout (Work From Office)

Salary - 20k to 22k in Hand & CTC more than that

Eligibility: Minimum 3 to 6 months of experience is preferred
Languages: English and Hindi(mandatory)

Company Overview

It is a fintech company offering a secure and convenient payment platform for teenagers. It provides numberless prepaid cards and a UPI- based digital wallet, enabling teens to make transactions under parental guidance while promoting financial literacy.

Roles and Responsibilities:

• Effectively manage incoming chats and emails from customers in a timely manner

• Identify and evaluate customers requirements, clarify information, and offer solutions

• Handle and resolve customer complaints, escalating to internal teams as needed

• Cultivate enduring relationships and trust with customers through transparent communication
  

Required Skills:

• Ability to manage multiple chats, emails, or calls simultaneously

• Basic troubleshooting knowledge

• Excellent problem-solving abilities

If you are interested or if you know someone who is interested reach out to – 9342243311 (HR- Chandu)

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹23000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Dezire Hr Services.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 20 Customer Support Executive at Dezire Hr Services
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.