Customer Support Executive

Job Title: Customer Support Executive – Semi Voice Process
Location: HSR Layout

Salary:18000 to 25000 (takehome)
Job Type: Full-time
Shift: Day Shift
Experience: 1–3 years

Job Summary:

We are looking for a proactive and customer-focused Customer Support Executive for a Semi Voice Process to handle customer queries through both voice (calls) and non-voice (chat/email) channels. You will play a key role in ensuring customer satisfaction by resolving issues promptly and professionally.

Key Responsibilities:

• Handle inbound and/or outbound customer interactions via voice and non-voice channels (calls, chats, emails, etc.)

• Understand and resolve customer issues, complaints, or queries in a timely and effective manner

• Document all conversations and maintain accurate records in the system

• Escalate unresolved issues to appropriate departments as needed

• Meet or exceed customer satisfaction and quality targets.
  

Kindly share your cv/resume to - HR Ramya- +91 9343943344 or pramya.dhrs@gmail.com for more details.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Dezire HR Services.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 20 Customer Support Executive at Dezire HR Services
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.