Customer Support Executive

14,000 - 18,000 /month

Denmonk

Ramesh Nagar, Delhi

1 - 3 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: B2B Sales

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Laptop/Desktop, Internet Connection, Bank Account, Aadhar Card, PAN Card

Job Description

Job Summary

We are looking for a dedicated and customer-focused Customer Support Executive to join our Operations team. The candidate will be responsible for handling customer queries, resolving client issues, and providing effective solutions through both voice and non-voice support channels. The ideal candidate should possess strong communication skills and a customer-centric approach.

Roles & Responsibilities

Handle customer queries through calls, emails, chats, and other support channels
Resolve client issues efficiently and provide appropriate solutions
Deliver excellent customer service through both voice and non-voice (blended) support
Maintain accurate records of customer interactions and follow-ups
Coordinate with internal teams for quick issue resolution
Ensure customer satisfaction by providing timely responses and support
Manage multiple customer interactions while maintaining service quality
Follow company policies, processes, and operational guidelines

Required Skills

Good verbal and written communication skills
Strong problem-solving and interpersonal skills
Ability to handle customer concerns professionally
Basic computer knowledge and familiarity with customer support tools
Ability to work in a fast-paced environment

Qualification

Graduation in any discipline

Experience

Minimum 1 year to 2 years of experience in Customer Support / Customer Service / Operations

Additional Information

Flexible working hours / rotational shifts
Competitive salary and growth opportunities
Friendly and professional work environment

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Executive job

What are the eligibility criteria for this Customer Support Executive job?
Ans : Candidates should have a Graduate and above qualification with 1-3 years of experience and skills like Computer Knowledge, Query Resolution for this Customer Support Executive job offered by Denmonk in Ramesh Nagar, Delhi.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹14,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ramesh Nagar, Delhi.
How many vacancies are there for this Customer Support Executive job?
Ans : There is 1 vacancy for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Ramesh Nagar, Delhi.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 1-3 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹14,000-₹18,000 per month. This is a Full Time job and has 1 openings.