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Customer Support Executive

salary 13,111 - 14,111 /month
company-logo
job companyDealshare
job location Kesar Nagar, Jaipur
job experience0 - 1 years Experience in Customer Support / TeleCaller
4 Openings
full_time Full Time

Job Highlights

sales
Industry Type: B2C Sales
qualification
10th Pass and above
gender
Males Only
jobShift
6 days working | Rotational Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Support Executive to join our team at dealshare. The role offers ₹13,111 - ₹14,111 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 10th Pass and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Executive role?
    Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Executive job ranges between ₹13,000-₹14,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kesar Nagar, Jaipur.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 4 vacancies for this Customer Support Executive role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 10th Pass and above qualification and 0-1 years of experience are eligible to apply for this Customer Support Executive role. Only male candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Kesar Nagar, Jaipur.
  8. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹13,000-₹14,000 per month. This is a Full Time job and has 4 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Rotational

Contract Job

No

Salary

₹ 13111 - ₹ 14111

Contact Person

Renuka

Interview Address

kesar nagar jaipur, Kesar Nagar, Jaipur
Posted 10+ days ago
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