Customer Support Executive

12,500 - 15,000 /month

Cyitechsearch Interactive Solutions Private Limited

Chinar Fortune City, Bhopal

0 - 4 years Experience in Customer Support / TeleCaller

Replies in 24hrs

25 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: BPO

Graduate and above

All genders

6 days working | Rotational Shift

Job Benefits: Insurance, PF

Job Description

Job Description:

We are seeking a dedicated and customer-focused individual to join our BPO team as a Customer Support Representative. In this role, you will handle inbound and outbound customer interactions via phone, email, or chat, ensuring timely and accurate resolution of inquiries and issues. You will provide excellent service, maintain professionalism, and follow company policies to deliver a positive customer experience.

Key Responsibilities:

Respond to customer queries promptly and effectively.
Resolve issues, provide product/service information, and escalate complex cases when necessary.
Maintain accurate records of customer interactions.
Meet performance targets for quality, efficiency, and customer satisfaction.
Collaborate with team members to improve processes and service delivery.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-4 years of experience can apply for this Customer Support Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹12,500-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Chinar Fortune City, Bhopal.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Chinar Fortune City, Bhopal.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 0-4 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹12,500-₹15,000 per month. This is a Full Time opportunity and has 25 openings available.