Customer Support Executive

Job Title: Customer Support Executive

Location: Tin Factory, Bangalore

Key Responsibilities:

1)Handle inbound and outbound calls and respond to customer queries in a timely and professional manner

2)Understand customer issues accurately and provide appropriate solutions as per company guidelines

3)Maintain a positive, empathetic, and professional attitude toward customers at all times

4)Escalate complex cases to relevant departments when necessary

5)Follow-up to ensure issues are resolved to customer satisfaction

6)Maintain call records and customer interaction data as per process requirements

Candidate Requirements

Education: PUC or Any Graduate

Experience: Graduate Freshers or PUC with minimum 6 months of Experienced Candidates welcome

Languages Required: Proficient in English + Hindi

• Strong communication and problem-solving skills

• Ability to work under pressure in a fast-paced environment

• Immediate joiners preferred

Work Schedule: 6 days working, 1 rotational weekly off, No cab facility provided

Compensation:

For Freshers: ₹15,000 (In-Hand) + Up to 7 K Incentives | ₹18,000 CTC

For Experienced Candidates: Up to ₹22,000 (In-Hand) + 10 K Incentives | ₹23,000 CTC

•Contact Details: For further information or to apply, Call/ WhatsApp: 934 274 3355•

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.