Customer Support Executive

25,000 - 30,000 /month

Csos Corporate Solutions Private Limited

Naraina Industrial Area Phase 1, Delhi

6 - 12 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Graduate and above

Males Only

6 days working | Night Shift

Job Benefits: PF

Job Description

We are Hiring Multiple Open Positions!

Csos Corporate Solutions Private Limited is hiring for a Canada based project open positions:

Customer Support Executive

Provider Support Executive
Team Leader
Eligbility:-
Experience in gig economy or e-commerce industry(Amazon, Flipkart,Snapdeal, Urban Company, Meesho, Swiggy, Zomato, Uber, Ola, or Similar Platforms)

Candidate Must Have-

Excellent English Commnunication Skills,

Strong Customer Service mindset,
Prior experience in customer support, provider support and operations.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 6 months - 1 year of experience. You will be responsible for resolving customer complaints, offering relevant information, Candidates must be open to a 6 days working week during the Night shift.

Immidate Joiners will be preferred.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process along with 1-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹25,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Naraina Industrial Area Phase 1, Delhi.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-1 years of experience can apply for this Customer Support Executive job. Only male candidates can apply.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Naraina Industrial Area Phase 1, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling, Query Resolution, Non-voice/Chat Process along with 1-1 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹25,000-₹30,000 per month. This is a Full Time opportunity and has 10 openings available.