Customer Support Executive

salary 12,000 - 25,000 /month
company-logo
job companyCrypton
job location Work from home
job experienceFreshers in Customer Support / TeleCaller
35 Openings
work_from_home Work From Home
full_time Full Time

Skills Required

International Calling

Job Highlights

sales
Industry Type: B2B Sales
sales
Languages: Hindi
qualification
All Education levels
gender
All genders
jobShift
5 days working | Flexible Shift
star
Internet Connection

Job Description

We are looking for a Customer Support Executive to join our team at Crypton. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹1200 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Executive job

  1. What is the eligibility criteria to apply for this Customer Support Executive job?
    Ans: The candidate should be All Education levels and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹12000 - ₹25000 per month that depends on your interview. It's a Full Time job in Ballia.
  3. How many working days are there for this Customer Support Executive job?
    Ans: This Customer Support Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Crypton.
  5. Is it a work from home job?
    Ans: Yes, it’s a work from home job and can be done online.
  6. How many openings are there for this Customer Support Executive role?
    Ans: There is an immediate opening of 35 Customer Support Executive at Crypton
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Support Executive job?
    Ans: This Customer Support Executive job has Flexible Shift.
Candidates can call HR for more info.
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Other Details

No. Of Working Days

5

Skills Required

International Calling

Shift

Flexible

Salary

₹ 1200 - ₹ 25000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Balwant Kumar
Posted 2 days ago
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