Customer Support Executive

Hi

Your Interview Scheduled at Conneqt Business Solution

✨ Position for customer support (voice process)

👉 Salary: 14000

👉 Duty: Shift between 8 am to 8 pm

👉 Min Qualification: Graduate/12th.

👉 Role : customer support (voice process)

📍 Walk-In Details:

Conneqt Business Solution

Gowra Trinity

1st Floor Recruitment Bay

Customer care specialists are responsible for handling calls from new and existing customers regarding a variety of requests around products as specified by the client. Using their knowledge of products or services as well as great customer service skills, these professionals address issues, provide support and offer information, as needed, to keep customers satisfied and retain business. 

Specialists requires an intimate knowledge of the products or services being sold, great communication skills and sales experience. The ability to cross-sell products is also essential. Demonstrated success in sales and customer service is required.

Duties and Responsibilities

Answers inquiries by clarifying desired information; researching, locating, and providing information

Determines requirements by working with customers

Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.

Fulfills requests by clarifying desired information; completing transactions; forwarding requests.

Cross sell

Education Requirements

Under Graduates/Graduates

Experience Requirements

Fresher/ 1 -2 year experience (Customer service in banking or any field)

Skills and Abilities

Versant 3 or Svar equivalent

Basic Telephone Etiquettes and basic computer skills

Ability to write, read and speak English to suit business need

Agent should be able to communicate in English, Hindi

Regional language proficiency as required

Decision Making, numerical ability & logical reasoning

Customer Focus and Being Attentive

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹15000 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., CONNECT BUSINESS SOLUTIONS.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 5 Customer Support Executive at CONNECT BUSINESS SOLUTIONS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.