Customer Support Executive

Hiring Now – Customer Service Executive (UK Telecom Process)

Location: Thane

Process: Blended (Voice + Non-Voice)

Shift: UK Shift (1:30 PM – 2:00 AM)

Working Days: 5 Days a Week | 2 Rotational Offs

Salary: ₹4,25,000 CTC | Take Home: ₹28,595 per month

Job Role:

Join a leading UK Telecom process as a Customer Service Executive, handling both voice and non-voice support. The role focuses on assisting customers with their telecom-related queries, ensuring high-quality service and customer satisfaction.

Key Responsibilities:

• Handle inbound and outbound calls as well as non-voice customer service interactions.

• Resolve queries related to telecom products/services.

• Maintain customer satisfaction and build long-term relationships.

• Accurately document customer interactions in the system.

Eligibility Criteria:

• Qualification: HSC (12th Pass) or above.

• Experience: Minimum 6 months of work experience (Customer Service preferred).

• Good communication skills in English.

• Comfortable with UK shifts (1:30 PM – 2:00 AM).

• Willing to work from the Thane office.

Perks & Benefits:

• Attractive salary with performance-based incentives.

• Growth opportunities within the organization.

• Professional work environment.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹27000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., CONCENTRIX.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 80 Customer Support Executive at CONCENTRIX
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Night Shift.