Customer Support Executive

Job Title: Customer Support Executive

Company: Cogent E Services Limited

Location: Whitefield, Bangalore

Department: BPO – Voice Process (Axis Bank)

Job Type: Full-Time

Experience: Freshers and Experienced candidates welcome

********

Cogent E Services Limited is hiring enthusiastic and customer-focused individuals for the position of Customer Support Executive to handle inbound and outbound banking-related queries for our Axis Bank voice process. Join our dynamic BPO team in Whitefield, Bangalore, and kickstart to grow your career in the customer service industry.

**********

Key Responsibilities:-

1) Receive inbound/outbound customer calls related to Axis Bank services.

2)Resolve banking queries with professionalism and accuracy.

3)Maintain a positive, empathetic, and customer-centric attitude at all times.

4)Record call details and customer interactions clearly.

5)Follow communication procedures, guidelines, and policies.

**********

Qualifications:-

Minimum qualification: 12th Pass

Fluency in English and Hindi is mandatory.

Good communication and interpersonal skills.

Basic computer knowledge.

**********

Who Should Apply:-

1)Freshers eager to begin a career in customer service.

2)Experienced candidates looking for a stable and growth-oriented role.

3)Candidates passionate about helping customers and solving problems.

**********

Location: Whitefield, Bangalore

Salary:- 18,000-21,000 CTC

Shift:- Day shift

Process: Voice – Inbound/outbound (Axis Banking)

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹18000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., COGENT SERVICE PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 25 Customer Support Executive at COGENT SERVICE PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.