Customer Support Executive

We are looking for an enthusiastic and dedicated stock market executive to become a valuable part of our team for [A Digital Blogger] based in Mohali, located at Sector-67 Mohali. The role offers ₹25000 - ₹35000 and involves managing customer calls, delivering outstanding customer service related to Stock Market / Mutual Funds. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Coordination with trading clients on call for the purpose of resolutions related with the scams, violations and frauds.

  Calling and getting the registration from the impacted trader.

  Working with the regulator (SEBI, RBI, Cyber Police) and documenting the concern with proofs and evidences.

  Collections of documents related to the fraudalent activities.

  Basic to advanced knowledge of the Stock Market Regulations with good communication.

  Your expected interactions are within your own team and direct seniors.

  Email drafting and co-ordination with Regulators on email.

Job Requirements:

We are seeking candidates with 0.5 - 6+ years of experience in customer service or telecalling, who are proficient in English, Hindi, Punjabi. The role involves resolving customer complaints, providing the right information, and escalating complex problems to the relevant department when needed. A Graduate is required, and candidates must be open to working 6 days working during the Day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mohali.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., CLIENT SERVICES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 7 Customer Support Executive at CLIENT SERVICES
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.