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Customer Support Executive

salary 15,000 - 16,000 /month
company-logo
job companyCiel Hr Services Limited
job location Sector 59 Noida, Noida
job experience0 - 2 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
PAN Card, Bank Account, Aadhar Card

Job Description

Key Responsibilities

  • Handle inbound and/or outbound customer calls, emails, or chats professionally

  • Resolve customer queries, complaints, and service requests in a timely manner

  • Provide accurate information about products/services and company policies

  • Maintain proper records of customer interactions in the system

  • Escalate unresolved issues to the concerned department when required

  • Ensure customer satisfaction and maintain service quality standards

  • Follow company guidelines, processes, and compliance requirements

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

  1. What skills and experience do you need for this Customer Support Executive job?
    Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-2 years of experience.
  2. What salary is offered for this Customer Support Executive job?
    Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹16,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 59 Noida, Noida.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 2 vacancies for this Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What does the role of Customer Support Executive involve?
    Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Sector 59 Noida, Noida.
  9. Who is the right fit for this Customer Support Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-2 years of experience is the right fit for this Customer Support Executive job.
  10. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹16,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Query Resolution, Domestic Calling, Computer Knowledge, customer support

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 16000

English Proficiency

Yes

Contact Person

Aditya Gupta

Interview Address

Noida 58, Sector 58, Noida
Posted 10+ days ago
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