Customer Support Executive

15,000 - 16,000 /month

Ciel Hr Services Limited

Sector 58 Noida, Noida

Freshers in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: Cab

Job Description

Job Title: Customer Support Executive

Company: Swiggy (Process)

Job Location: Sector 58, Noida

Job Summary:

We are hiring customer-focused candidates for the Swiggy process. The role involves handling customer queries, resolving issues, and ensuring a smooth customer experience.

Key Responsibilities:

Handle inbound and outbound calls/chats/emails

Resolve customer issues related to orders, payments, and delivery

Provide accurate and timely information to customers

Maintain professionalism and positive communication

Escalate unresolved issues to the relevant team

Ensure high customer satisfaction

Eligibility Criteria:

Minimum qualification: 12th pass / Graduate

Good communication skills (Hindi & basic English)

Freshers & experienced candidates can apply

Comfortable with rotational shifts

Salary & Benefits:

Salary: ₹15,000 – ₹16,000 per month

Rotational shifts (including night shift)

Free pick & drop facility

Night allowance: ₹75 per day

Work Schedule:

6 days working, 1 rotational off

HR HIMANI - 9310521029

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹16,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 58 Noida, Noida.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
Where is this job located?
Ans : This Customer Support Executive job is located in Sector 58 Noida, Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹15,000-₹16,000 per month. This is a Full Time opportunity and has 50 openings available.