Customer Support Executive

10,000 - 32,000 /month*

Charisma

Vijay Nagar, Indore

₹2,000 incentives included

0 - 2 years Experience in Customer Support / TeleCaller

99 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Customer Support Executive to join our team . The role offers ₹10000 - ₹32000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Contact - 9109041902

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹32,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vijay Nagar, Indore.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 99 vacancies for this Customer Support Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-2 years of experience are eligible to apply for this Customer Support Executive role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Vijay Nagar, Indore.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 0-2 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹10,000-₹32,000 per month. This is a Full Time job and has 99 openings.