Customer Support Executive

JOB TITLE: Executive – Customer Support & Upsell

JOB LOCATION: Sec 62 - Noida.

SALARY RANGE: INR 22000 - INR 35000 + attractive incentives on upsells

EXPERIENCE: 1-5 Years.

EDUCATIONAL QUALIFICATION: Graduate/Postgraduate. (Candidates with knowledge of Stock Market will be given preference).

Roles and Responsibilities:

● Outbound Calling to existing customers to:

○ Understand and resolve any issues they may be facing.

○ Gauge their satisfaction and ensure a high happiness index.

● Handling Inbound Calls/WhatsApp Queries from existing customers promptly and professionally.

● Upselling our other financial products and services to current customers to generate additional revenue.

● Communicating Updates:

○ Making outbound calls to inform clients about new stock recommendations, exit calls, and any important portfolio updates.

● Review Collection:

○ Encouraging satisfied clients to share their positive experiences through Google Reviews.

● Maintain accurate records of interactions, issues raised, and upsell achievements using CRM tools.

Candidate Requirements:

● Strong Knowledge of Stock Markets and related financial products (mandatory).

● Excellent Communication Skills in both Hindi and English.

● Proven experience in sales or upselling (minimum 1–2 years preferred).

● Customer-centric attitude with a problem-solving mindset.

● Ability to understand client behavior and identify upsell opportunities. ️

● Comfortable using CRM software, spreadsheets, and basic digital tools.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 1 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹22000 - ₹45000 per month + Incentives that depends on your interview. It's a Full Time job in Noida.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., CAREER CRUISE CONSULTING.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 1 Customer Support Executive at CAREER CRUISE CONSULTING
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.