Customer Support Executive

Job Title: Customer Support Executive – Voice Process

Location: Sector 20, Gurugram
Work Mode: On-site
Shift: Rotational

Job Summary:

We are looking for enthusiastic and customer-focused individuals to join our Voice Process team. This role is ideal for graduates who have strong communication skills and a passion for delivering excellent customer service.

Key Responsibilities:

• Handle inbound and outbound customer calls with professionalism.

• Resolve queries, provide accurate information, and ensure customer satisfaction.

• Maintain call quality standards and follow company guidelines.

• Update customer details accurately in the system after every interaction.

• Meet key performance metrics, including response time, quality score, and customer feedback.

Required Skills:

• Excellent verbal communication skills in [English / Regional Language as applicable].

• Active listening and problem-solving ability.

• Positive attitude and willingness to learn.

• Basic computer knowledge for data entry and CRM tools.

Eligibility:

• Freshers / Experienced candidates can apply.

• Graduation is compulsory

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹24000 - ₹24000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., BSLN CONSULTANCY LLP.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 50 Customer Support Executive at BSLN CONSULTANCY LLP
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.