Customer Support Executive

Language - kannad ( mandatory)

Qualification: Any Graduate

Location: Gurugram

Working Days: 6 days working ( one rotational week off)

Roles & Responsibilities:

• Contact customers regarding overdue payments and negotiate repayment terms to achieve collection targets.

•⁠ ⁠Maintain accurate records of customer interactions, payment updates, and commitments.

•⁠ ⁠Ensure all recovery efforts adhere to company policies and legal guidelines.

•⁠ ⁠Address customer queries related to payments and escalate complex cases to the senior team when necessary.

•⁠ ⁠Collaborate with field collection agents and update them on unresponsive accounts.

•⁠ ⁠Identify high-priority accounts and take proactive steps to mitigate repayment risks.

•⁠ ⁠Handle interactions with professionalism and empathy to maintain a positive customer experience.

Age Limit - 33

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹28000 - ₹32000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Bridgexcel Innovations Pvt Ltd.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 2 Customer Support Executive at Bridgexcel Innovations Pvt Ltd
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.