Customer Support Executive

Job Title: Customer Support Executive – International BPO

Location: Mansarovar, Jaipur

Experience Required: 6 Months – 1 Year (International BPO preferred)

Qualification: Graduate/Undergraduate with excellent communication skills

Shift: Rotational Shifts

Job Description:

We are looking for a proactive and customer-focused Customer Support Executive with 6 months to 1 year of experience in an International BPO. The ideal candidate should possess strong communication skills, problem-solving abilities, and a willingness to work in rotational shifts.

Key Responsibilities:

Handle inbound and outbound customer calls and emails.

Resolve customer queries, issues, and complaints effectively and efficiently.

Maintain a high level of professionalism and empathy while interacting with international clients.

Document interactions and update customer records in the system.

Achieve assigned targets for response time, quality, and customer satisfaction.

Collaborate with the team to improve customer service processes.

Requirements:

6 months to 1 year of experience in an International BPO (mandatory).

Graduate/Undergraduate with good English communication skills.

Strong listening, problem-solving, and multitasking skills.

Comfortable with rotational shifts (including night shifts).

Basic computer knowledge and typing speed.

Positive attitude and customer-first approach.

How to Apply:

Interested candidates can share their updated CVs at hr4braintech@gmail.com

or contact us at 9587254540.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹30000 per month that depends on your interview. It's a Full Time job in Jaipur.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., BRAINTECH EDUCATION & PLACEMENT SERVICES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 5 Customer Support Executive at BRAINTECH EDUCATION & PLACEMENT SERVICES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.