Customer Support Executive

12,000 - 20,000 /month

Blue Bottle Fintech Private Limited

Rajendra Place, Delhi

6 - 36 months Experience in Customer Support / TeleCaller

Replies in 24hrs

4 Openings

Full Time

Job Highlights

12th Pass and above

All genders

6 days working | Day Shift

Job Description

Experience: 0.6-3 Years

Type: Full-time

Role Overview

We are hiring a Customer Support Executive to handle customer queries related to payday loan products, ensuring timely resolution, clear communication, and a smooth customer experience while following compliance guidelines.

Key Responsibilities

Handle customer queries via calls, emails, and chat

Assist with loan application, disbursal, repayment, and closure

Explain loan terms, interest, fees, and repayment schedules

Resolve complaints and escalate issues when required

Update customer interactions in CRM systems

Follow RBI/NBFC compliance and service quality standards

Basic understanding of loans and KYC processes

0.6-3 years’ experience in customer support (lending/fintech preferred)

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹12000 - ₹20000 per month that depends on your interview. It's a Full Time job in Delhi.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Blue Bottle Fintech Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 4 Customer Support Executive at Blue Bottle Fintech Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Day Shift.