jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Support Executive

salary 18,000 - 20,000 /month
company-logo
job companyBitla Software Private Limited
job location Usmanpura, Ahmedabad
job experience0 - 5 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: B2B Sales
sales
Languages: Hindi, Gujarati
qualification
Graduate and above
gender
Males Only
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits
star
Internet Connection, Laptop/Desktop

Job Description

We are looking for a Customer Support Executive to join our team at Bitla Software Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹18,000 - ₹20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Executive job

  1. What skills and experience do you need for this Customer Support Executive job?
    Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-5 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹18,000-₹20,000 per month in this Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Usmanpura, Ahmedabad.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a Graduate and above qualification with 0-5 years of experience can apply for this Customer Support Executive job. Only male candidates can apply.
  7. What work will you do in this role?
    Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process.
  8. Where is this job located?
    Ans : This Customer Support Executive job is located in Usmanpura, Ahmedabad.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-5 years of experience is ideal for this Customer Support Executive job.
  10. Why should you apply for this Customer Support Executive job?
    Ans : This Customer Support Executive job offers a salary between ₹18,000-₹20,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Non-voice/Chat Process, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 20000

Regional Languages

Gujarati, Hindi

English Proficiency

Yes

Contact Person

Amulya Gowda
Posted 2 days ago
similar jobs

Apply to similar jobs

₹ 20,500 - 25,500 per month
Excellent Unique Comunity
Work from home
SkillsQuery Resolution
25 Openings
₹ 25,000 - 40,000 per month
Vedang Innovative It Transformation Private Limited
Navrangpura, Ahmedabad
Freshers in Customer Support / TeleCaller
10 Openings
₹ 20,000 - 35,000 per month
Orient Training & Placement
Ashram Road, Ahmedabad
Freshers in Customer Support / TeleCaller
50 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates