Customer Support Executive

12,000 - 15,000 /month

Binsha Furniture

Badarpur, Delhi

2 - 5 years Experience in Customer Support / TeleCaller

3 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Computer Knowledge

Job Highlights

Industry Type: B2C Sales

Languages: Hindi

12th Pass and above

Females Only

6 days working | Day Shift

Bank Account, Aadhar Card

Job Description

Responsibilities:

Handle all incoming leads from IndiaMART, Instagram, and WhatsApp and ensure a timely response to every enquiry.
Maintain proper lead management, ensuring all enquiries are recorded and organised systematically.
Do regular and proper follow-ups with customers to keep the conversation active and move towards order confirmation.
Ensure that all communication with customers is polite, professional, and helpful.
Provide customers with correct product details, basic pricing information, and guide them towards the sales process.
Coordinate with the sales team whenever detailed quotations or discussions are required.
Maintain proper lead tracking, including enquiry status, follow-ups, and potential conversions.
Make maximum efforts to convert leads into sales by maintaining strong communication and timely follow-ups.
Ensure that no lead remains unanswered and that every enquiry receives proper attention.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Domestic Calling, Query Resolution, Computer Knowledge along with 2-5 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹12,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Badarpur, Delhi.
How many openings are available for this position?
Ans : There are 3 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 2-5 years of experience can apply for this Customer Support Executive job. Only female candidates can apply.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Domestic Calling, Query Resolution, Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Badarpur, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution, Computer Knowledge along with 2-5 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹12,000-₹15,000 per month. This is a Full Time opportunity and has 3 openings available.