Customer Support Executive

Customer Support p/Technical support

(Non-Voice/Voice Chat) Job Description

Role Summary

We're seeking a highly skilled Customer Support Technical Support representative to join our team in Gurgaon or Noida. As a Customer Support Technical Support representative, you will provide technical assistance and support to our customers via non-voice and voice chat channels.

Key Responsibilities

- Provide technical support and troubleshooting assistance to customers via non-voice and voice chat channels

- Resolve customer complaints and issues in a timely and professional manner

- Collaborate with internal teams to resolve complex technical issues

- Document customer interactions and feedback to identify areas for improvement

- Meet customer satisfaction and resolution targets

Requirements

- Excellent communication and interpersonal skills

- Strong technical knowledge and problem-solving skills

- Ability to work in a fast-paced environment and prioritize multiple tasks

- Experience in customer support or technical support is preferred

- Ability to work in shifts, including night shifts and weekends

Work Details

- Location: Gurgaon or Noida

- Work Mode: Office-based

- Working Days: 5 days a week (rotational shifts)

If you're a motivated and customer-focused individual with strong technical skills, we'd love to hear from you!

Cv mail

Shuklakajol0@gmail.com

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹31500 per month + Incentives that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., BELIEVERS INFOSERV PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 60 Customer Support Executive at BELIEVERS INFOSERV PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.