Customer Support Executive

Job Opening: Customer Care Executive - Mobile Banking at Bandhan Bank

Are you a customer-focused individual with a knack for problem-solving? Bandhan Bank is looking for a Customer Care Executive to join our mobile banking team. In this role, you'll be the first point of contact for our customers, helping them with their mobile banking queries and providing outstanding support.

What You'll Do:

Help customers with mobile banking questions, transactions, and technical issues.

Provide clear and accurate information about our mobile banking features and services.

Troubleshoot and resolve customer problems, escalating complex issues when needed.

Maintain a high level of customer satisfaction with your professional and friendly communication.

Accurately document all customer interactions.

What We're Looking For:

Excellent communication skills in Bengal and Gujratii, along with English and/or Hindi.

A strong ability to solve problems and a positive, customer-first attitude.

The ability to thrive in a fast-paced work environment.

Proficiency with computers and different software applications.

Previous customer service experience, especially in banking or mobile banking, is a plus.

Salary and Work Schedule

CTC: ₹22,000 - ₹25,000 per month

Take-home: ₹18,000 - ₹21,000 per month

Working Hours:

For Males: Evening shift (3 PM - 12 AM and 4 PM - 1 AM)

For Females: Morning shift (7 AM - 4 PM and 9 AM - 6 PM)

Interview Details

Ready to apply?

Drop your CV/Resume on Whatsapp no. 8889586993

Timing: 11:00 AM - 5:00 PM

Address: Bandhan Bank, 5th Floor, Atlantis Tower, Behind New Teleperformance Building, SCH No. 78, Indore.

Join our growing team at Bandhan Bank and help us provide excellent service to our customers!

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 6 months - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Indore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., BANDHAN BANK LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 10 Customer Support Executive at BANDHAN BANK LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.