Customer Support Executive

📢 Urgent Hiring: Customer Support Associate

📍 Location: Bangalore, Karnataka

🏢 Client: AXIO Finance (Buy Now Pay Later Process)

📜 Under NAPS (National Apprenticeship Promotion Scheme)

🧾 Job Responsibilities:

• Make reminder calls to customers with upcoming payment due dates.

• Contact customers who have missed their payment dates (overdue calls).

• Ensure high levels of customer satisfaction by understanding customer financial needs.

• Provide prompt support for customer queries and concerns.

• Demonstrate strong listening and decision-making skills.

• Build and maintain long-term business relationships with customers.

• Meet and exceed daily, monthly, and quarterly targets.

• Share daily updates with the reporting manager.

🗣️ Language Skills:

• Excellent command of Hindi

• Good communication skills in English

💼 Eligibility Criteria:

Education:

• 12th Pass / ITI / Diploma / B.Tech (Any stream) / Graduate & above

Experience:

• Minimum 6 months of customer support or BPO experience preferred

• Freshers with a passion for customer service are welcome to apply

Technical Skills:

• Basic computer knowledge

• Typing speed of at least 30 WPM

💰 Salary Structure:

• Freshers: ₹16,000/- per month

• Experienced: ₹18,000/- per month

• Daily Basis Incentives upto 5k per day as per performance

• No PF & ESIC (Under NAPS)

🕘 Working Hours:

• Shift 1: 08:30 AM – 06:00 PM

• Shift 2: 09:30 AM – 07:00 PM

• Both Male & Female candidates are eligible

• Age Limit: 18 to 30 years

📍 Work Location:

AXIO (formerly Capital Float)

Bellary Rd, Sadashiva Nagar, Armane Nagar, Bengaluru, Karnataka 560080

📞 How to Apply:

• Call us: 6371757459 (Mon–Fri, Office Hours)

• WhatsApp your updated resume: 6371757459

• Email: tirtha.p@2coms.com

✅ Note: This is a 100% free job opportunity. We do NOT charge any fees at any stage of the hiring process.

🔹 Let’s shape your career with AXIO !

Apply today and be part of a fast-growing customer service team in Bangalore!

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹20000 per month + Incentives that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., AXIO.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 99 Customer Support Executive at AXIO
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.