Customer Support Executive

🚀 We Are Hiring – Escalation Handling Executive (E-Commerce Process)

Are you great at solving problems and handling tough customer cases?

Join our team and help deliver exceptional customer experience!

💼 Role: Escalation Handling Executive

📍 Location: Bhopal (Onsite)

💰 Salary: ₹15,000 per month

☎️ Process: Inbound & Outbound – E-Commerce

👥 Experience: Fresher/Experienced Both Can Apply

📍 Interview Location:

2nd Floor, Shriram Plaza, Ayodhya Bypass Road, Bhopal

📍 Note:

Our office is relocating soon to:

Elegant Business Square, 3rd Floor, In Front of People’s University,

Ayodhya Bypass, Bhopal

(Candidates must be willing to relocate.)

⚠️ Important Note:

Candidate must have good communication skills in English.

Profiles without strong English communication will not be considered.

🎯 Key Responsibilities:

• Handle escalated customer calls (orders, refunds, returns, delivery issues)

• Provide quick & accurate resolutions

• Coordinate with internal teams for case closure

• Maintain CRM updates and case notes

• Ensure timely resolution as per TAT

• Identify recurring issues and share insights

🧠 Skills Required:

• Excellent English & Hindi communication

• Problem-solving & decision-making ability

• Ability to stay calm under pressure

• Basic computer knowledge

• E-commerce process knowledge is a plus

📩 Apply Now:

📧 hr.intern@avyaanmgmt.com

📞 +91 91793 21387

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Bhopal.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Avyaan Management Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 90 Customer Support Executive at Avyaan Management Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.