Customer Support Executive

We’re Hiring – Customer Support Associate (CSA)

Location: Bhopal (Onsite)
Company: Avyaan Management Pvt. Ltd.
Job Type: Full-time
Salary: As per industry standards

About the Role:
Avyaan Management Pvt. Ltd. is looking for a Customer Support Associate (CSA) to provide excellent service to our clients. The ideal candidate will handle customer inquiries, resolve complaints, and ensure a smooth customer experience.

Key Responsibilities:

• Respond to customer queries via phone, email, and chat in a professional and timely manner.

• Resolve complaints and provide appropriate solutions to ensure customer satisfaction.

• Maintain accurate records of customer interactions and transactions.

• Coordinate with internal teams to resolve complex issues.

• Provide product/service information and assist customers with troubleshooting.

• Suggest improvements to processes for better customer experience.

Required Skills & Qualifications:

• High school diploma or equivalent (Bachelor’s preferred).

• Strong communication skills in English (additional languages are a plus).

• Basic computer skills and familiarity with CRM software.

• Patience, empathy, and problem-solving abilities.

• Ability to work in shifts, if required.

Perks & Benefits:

• Friendly and supportive work environment.

• Growth opportunities within the company.

• Health and wellness benefits as per company policy.

• Training and skill development programs.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹12000 per month that depends on your interview. It's a Full Time job in Bhopal.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Avyaan Management Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 20 Customer Support Executive at Avyaan Management Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.