Customer Support Executive

18,000 - 25,000 /month

Ava Placement Services

Vaishali, Ghaziabad

0 - 3 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: B2B Sales

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Insurance, Medical Benefits

Job Description

*Job Title: Customer Support Executive*

*Job Summary*

We need a patient and helpful Customer Support Executive to handle customer queries and ensure a smooth experience. You’ll be the first point of contact for customers via call, chat, or email.

*Key Responsibilities*

- Answer inbound calls/chats/emails and resolve customer issues

- Explain product/service features, billing, and troubleshooting steps

- Log tickets and follow up till the issue is closed

- Maintain customer data and update CRM after every interaction

- Meet quality and TAT targets given by the team lead

- Collect customer feedback and share insights with the product team

*Requirements*

- *Education*: 12th Pass / Graduate. Any stream

- *Experience*: 0-2 years. Freshers welcome. BPO/Call center exp is a plus

- *Skills*: Good communication in Hindi + English. Basic computer & typing speed

- *Traits*: Patient, empathetic, problem-solving attitude

- *Shift*: Ready to work in rotational shifts if required

*What We Offer*

- *Salary*: ₹15,000 - ₹28,000 per month + performance bonus

- Paid training + certification

- Fixed weekly offs

- Growth to Team Lead / QA / Training r

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-3 years of experience.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹18,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vaishali, Ghaziabad.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Vaishali, Ghaziabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-3 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹18,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.