Customer Support Executive

Job Title: Customer Support Associate – Real Estate

Job Overview We are seeking a proactive and customer-focused Customer Support Associate to assist clients throughout their real estate journey. This role involves handling customer inquiries, coordinating with the sales team, and ensuring a seamless customer experience from initial interaction to post-sales support.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely manner

• Provide accurate information regarding property listings, pricing, and availability

• Coordinate site visits and follow-ups with prospective buyers

• Maintain and update customer records in CRM systems

• Handle customer complaints and resolve issues efficiently

• Build and maintain strong, long-term customer relationships

Required Skills & Qualifications

• Bachelor’s degree in any field (preferred)

• 0–3 years of experience in customer support (real estate experience is a plus)

• Strong communication and interpersonal skills

• Basic understanding of real estate processes and terminology

• Proficiency in MS Office and CRM tools

• Good problem-solving skills and attention to detail

Preferred Skills

• Experience in property sales or real estate customer handling

• Multilingual communication skills

Work Environment Office-based role

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.