Customer Support Executive

15,000 - 20,000 /month

Aswini Homeo And Ayurvedic Products Private Limited

Moosapet, Hyderabad

0 - 1 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Non-voice/Chat Process

Job Highlights

Industry Type: FMCG

Languages: Hindi, Telugu

12th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Customer Support Executive to join our team at Aswini Homeo And Ayurvedic Products Private Limited. This role involves handling customer calls, managing social media interactions, providing exceptional customer support, and addressing queries and concerns related to E-commerce. The role offers a salary of ₹15,000 - ₹20,000 and a dynamic work environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner.
Respond to customer queries, concerns, and complaints with a problem-solving approach.
Handle tele-calling activities, including follow-up calls and customer engagement.
Monitor and respond to customer comments, messages, and inquiries across social media platforms such as Instagram, Facebook, and other relevant platforms in a timely and professional manner.
Maintain accurate records of customer interactions, follow-ups, and resolutions.
Provide timely and relevant information to customers to resolve their issues.
Work collaboratively with other teams to escalate and resolve complex customer issues.
Ensure a positive customer experience across phone, social media, and other communication channels.

Job Requirements:

Minimum qualification: 12th Pass.
0–1 year of experience in customer support, telecalling, or a related field.
Good verbal and written communication skills.
Ability to handle customer complaints professionally and efficiently.
Basic knowledge of social media platforms and customer interaction etiquette.
Ability to maintain customer records and coordinate with internal teams.
Willingness to work 6 days a week in the Day Shift.
Freshers with good communication skills are encouraged to apply.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Moosapet, Hyderabad.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Executive job. Only female candidates can apply.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Moosapet, Hyderabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 2 openings available.