Assist passengers with check-in and boarding procedures.
Verify passenger documents and tickets.
Provide information about flights, gates, and airport facilities.
Handle passenger queries and complaints politely.
Assist passengers with baggage-related issues.
Guide passengers during boarding and arrival.
Coordinate with airport and airline teams.
Assist elderly passengers and passengers requiring special support.
Follow airport safety, security, and customer service standards.
Maintain proper records and complete assigned duties on time.