A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
20,000 - 26,000 /month
Ascenovo Technologies
Silk Board, Bangalore
0 - 1 years Experience in Customer Support / TeleCaller
Full Time
Chat Process – Customer Support Executive
Job Role: Chat Support Executive
Process: Non-Voice / Chat Process
Location: Bangalore
Employment Type: Full-Time
Job Description:
We are hiring Customer Support Executives for our Chat Process. The selected candidates will be responsible for assisting customers through online chat, resolving their queries, providing accurate information, and ensuring a positive customer experience.
Key Responsibilities:
Handle customer queries through live chat.
Provide accurate and professional responses to customers.
Resolve customer issues within the defined turnaround time.
Maintain proper communication and customer service standards.
Document customer interactions and update relevant information.
Escalate complex issues to the appropriate team when required.
Achieve process-related quality and productivity targets.
Eligibility:
Freshers and experienced candidates can apply.
Basic computer knowledge and typing skills.
Ability to handle multiple chats efficiently.
Customer-service-oriented attitude.
Salary: Up to ₹26,000 per month, based on experience and process requirements.
Work Mode: Work from Office
Location: Bangalore
