Customer Support Executive

15,000 - 22,000 /month

Angelic Infotech Private Limited

Malviya Nagar Industrial Area, Jaipur

0 - 1 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

Suncrypto, a leading cryptocurrency exchange platform, is seeking a passionate and dedicated Customer Support Executive to join our dynamic team. We are looking for a highly motivated individual with excellent communication and problem-solving skills to provide exceptional customer service.

Requirement:

Minimum 6 months -1 year of experience in customer support or a related field.
Freshers can also apply.
Excellent communication and interpersonal skills.
Basic understanding of cryptocurrency concepts.
Strong problem-solving abilities.
Ability to work effectively in a fast-paced environment.

Role and responsibility:

Responding promptly and effectively to customer inquiries via email, chat, and phone calls.
Providing accurate and helpful information regarding Suncrypto's platform, products, and services.
Troubleshooting and resolving customer technical issues and account-related concerns.
Escalating complex issues to the appropriate internal teams when necessary.
Maintaining a positive and professional demeanour while interacting with customers.
Contributing to the development of knowledge base articles and FAQs.
Staying updated on the latest cryptocurrency trends and regulations.

We are also hiring candidates from BPO , CHAT SUPPORT, MAIL SUPPORT, CUSTOMER SERVICE , CUSTOMER SUPPORT, VOICE PROCESS, NON VOICE PROCESS.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹22,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malviya Nagar Industrial Area, Jaipur.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 10 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Malviya Nagar Industrial Area, Jaipur.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹22,000 per month. This is a Full Time job and has 10 openings.