Job Title: Technical Support Executive (BPO)
Location: Mohali
contact 9517821357
Aneja Training N placements
Mohali phase 11 sec 65 scf 19
Salary: ₹16,000 – ₹20,000 (In-hand)
Shift: Day Shift
Industry: BPO / Customer Support
Job Responsibilities:
Provide technical support to customers via calls, chats, and emails
Troubleshoot basic to advanced technical issues related to software, hardware, internet, or applications
Understand customer problems and provide quick and accurate resolutions
Maintain proper documentation of customer interactions
Follow company processes and ensure high customer satisfaction
Escalate unresolved issues to the concerned technical team when required
Eligibility Criteria:
Graduates can apply
with good technical knowledge can apply)
Good communication skills in English/Hindi
Basic knowledge of computer systems, OS, browsers, and troubleshooting