Key Responsibilities:
Handle inbound customer queries related to Airtel Black services.
Communicate effectively in English, Tamil, Hindi, and Kannada.
Provide accurate information, resolve billing/technical issues, and ensure customer satisfaction.
Maintain records of customer interactions and follow-ups using the internal CRM.
Meet quality and performance metrics consistently.
Required Skills:
Excellent verbal communication in English, Tamil, Hindi, and Kannada.
Good listening and problem-solving ability.
Customer-centric mindset with attention to detail.
Eligibility Criteria:
Graduation is mandatory (from any discipline).
Freshers and experienced candidates can apply.
Should be comfortable working from the specified office location.
Salary & Benefits:
Fixed Take-Home Salary: ₹17,880 per month
Performance Incentives: Up to ₹2,000 per month
Total Potential Earnings: ₹19,880/month
Additional company benefits as applicable.
Work Schedule:
Working Days: 5 Days a Week
Weekly Offs: 2 Rotational Offs
Shift: General Day Shift (Timings will be discussed during the interview)