Customer Support Executive

18,000 - 22,000 /month

Alt Mobility

Okhla Phase 1, Delhi

1 - 3 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

Job Benefits: Insurance, Medical Benefits

Job Description

Job Description: Customer Support Executive

Company: ALT Mobility
Location: Okhla Phase 1, New Delhi
Experience: 1–3 Years
Qualification: Any Graduate / Any Qualification

Company Overview

ALT Mobility is a leading electric mobility solutions provider, enabling sustainable last mile transportation through technology-driven EV leasing, financing, and fleet

management solutions. We are committed to delivering exceptional customer

experiences and driving growth through efficient inside sales operations.

Role Overview

We are looking for a proactive and detail-oriented Customer Support Executive who can manage customer interactions efficiently while maintaining accurate data records. The candidate should be comfortable handling a high volume of calls daily and have working knowledge of basic Excel.

Key Responsibilities

Handle inbound and outbound customer calls
Address customer queries, concerns, and complaints professionally
Provide timely issue resolution and escalate cases when required
Maintain and update customer records, reports, and call logs in Excel/CRM systems
Coordinate with internal teams for follow-ups and issue closures
Ensure a high level of customer satisfaction and service quality
Meet daily call handling and productivity targets

Requirements

1–3 years of experience in customer support / customer service
Good communication and customer handling skills
Ability to manage high call volumes
Basic to good Excel knowledge is mandatory (data entry, filters, sorting, basic formulas, reports)
Strong attention to detail and problem-solving ability
Comfortable working in a fast-paced environment

Preferred Skills

Experience using CRM or ticketing tools
Good follow-up and documentation skills
Hindi and English communication preferred

Compensation

As per industry standards

Work Location

Work from Office – Okhla Phase 1, New Delhi

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-3 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹22,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Okhla Phase 1, Delhi.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 2 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Okhla Phase 1, Delhi.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-3 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹18,000-₹22,000 per month. This is a Full Time job and has 2 openings.