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Customer Support Executive

salary 21,000 - 36,000 /month
company-logo
job companyAllsec Technologies
job location TSR Nagar, Hyderabad
job experience0 - 2 years Experience in Customer Support / TeleCaller
6 Openings
full_part_time Full Time/Part Time

Skills Required

Non-voice/Chat Process
Query Resolution
Computer Knowledge

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Day Shift
star
Job Benefits: Insurance, Medical Benefits, Cab, Meal
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Support Executive to join our team at ALLSEC TECHNOLOGIES. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹21,000 - ₹36,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

  1. What skills and experience do you need for this Customer Support Executive job?
    Ans : To apply for this Customer Support Executive job, candidates should have skills like Non-voice/Chat Process, Query Resolution, Computer Knowledge along with 0-2 years of experience.
  2. What salary is offered for this Customer Support Executive job?
    Ans : The salary for this Customer Support Executive job ranges between ₹21,000-₹36,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in TSR Nagar, Hyderabad.
  5. How many openings are available for this position?
    Ans : There are 6 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What does the role of Customer Support Executive involve?
    Ans : As a Customer Support Executive, your work will involve skills like Non-voice/Chat Process, Query Resolution, Computer Knowledge. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Executive job is located in TSR Nagar, Hyderabad.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Non-voice/Chat Process, Query Resolution, Computer Knowledge along with 0-2 years of experience is ideal for this Customer Support Executive job.
  10. Why should you apply for this Customer Support Executive job?
    Ans : This Customer Support Executive job offers a salary between ₹21,000-₹36,000 per month. This is a Both opportunity and has 6 openings available.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

5

Benefits

Cab, Meal, Insurance, Medical Benefits

Skills Required

Computer Knowledge, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 21000 - ₹ 36000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

AS
Posted 6 hours ago
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