About the Role.
We are hiring a Customer Support Executive to assist customers, resolve queries, and ensure a positive experience with our products and services.
This role is suitable for freshers and entry-level professionals who are passionate about communication and customer satisfaction.
Key Responsibilities.
Handle inbound and outbound calls, emails, and chat support.
Address customer queries, complaints, and requests in a professional manner.
Maintain accurate records of customer interactions and feedback.
Escalate unresolved issues to the concerned department.
Ensure timely follow-ups and maintain customer satisfaction.
Required Skills & Qualifications.
Minimum qualification: Graduate (any stream).
Excellent communication skills (Hindi & English).
Basic computer knowledge (MS Office, CRM tools preferred).
Problem-solving ability and customer-first attitude.
Ability to work in a fast-paced environment.
Perks & Benefits.
Fixed salary: ₹12,500/month.
Incentives based on performance.
Training and career growth opportunities.
Supportive and collaborative work culture.