Customer Support Executive

12,000 - 55,000 /month*

Aims Job Hub

Vijay Nagar, Scheme No 54, Indore

₹40,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

95 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

Job Description: Customer Support Executive

Role Overview:

We are looking for a dynamic and customer-centric Customer Support Executive to join our team in Vijay Nagar, Indore. The ideal candidate will be the first point of contact for our customers, ensuring their queries are resolved promptly while maintaining high service standards.

Key Details:

Job Title: Customer Support Executive

Location: Vijay Nagar, Indore

Salary (CTC): ₹15,000 per month

Education: Graduate (Mandatory)

Employment Type: Full-time

Responsibilities:

Customer Interaction: Handle inbound and outbound customer calls, emails, or chats professionally.

Query Resolution: Efficiently resolve product or service issues and address customer concerns within defined timelines.

Record Maintenance: Update and maintain accurate records of customer interactions and transactions in the database.

Follow-ups: Conduct post-resolution follow-ups to ensure customer satisfaction and loyalty.

Collaboration: Work with internal teams to escalate complex issues for timely resolution.

Requirements:

Communication: Excellent spoken and written communication skills (English and Hindi).

Computer Skills: Basic proficiency in MS Office (Excel/Word) and web browsing.

Attitude: Empathetic, patient, and problem-solving mindset with a customer-focused approach.

Availability: Comfortable working in rotational shifts if required.

Experience: Freshers are welcome; 0–1 year of experience in BPO or customer service is a plus.

Why Join Us?

Opportunity to work with a growing company in a prime location.

Professional growth and training opportunities

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹55,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vijay Nagar, Scheme No 54, Indore.
How many openings are available for this position?
Ans : There are 95 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process.
Where is this job located?
Ans : This Customer Support Executive job is located in Vijay Nagar, Scheme No 54, Indore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹12,000-₹55,000 per month. This is a Full Time opportunity and has 95 openings available.