Hiring For M-Pocket (Voice Process)
Job Highlights:
Designation: Customer Support Associate
Languages: Hindi-English
Qualification: 12th pass/Graduate and above
Gender: Both
CTC: 13000/- Per Month
Incentive: 10,000
Job Benefits: PF + ESIC
Training Period: 5k Stipend (30 DAYS)
Location: Bhopal
Job Description:
⦁ Answer incoming calls & out-going calls from customers with inquiries on product orders.
⦁ Analyze customer issues and assist in resolving within the required timeframe.
⦁ Coordinate with customers and ensure appropriate questioning to identify issues.
⦁ Manage all customer inquiries and summarize to present to management.
⦁ Administer and prioritize customer tasks and ensure achievement of all deadlines within the required timeframe.
⦁ Maintain accuracy of all data and verify the same for all customer services.
⦁ Proven customer service/support experience.
⦁ Excellent communication and presentation skills.
•Requirements:
⦁ Clarity of speech and thought is expected with basic computer knowledge.
⦁ Ready for rotational shifts & rotational week offs.
⦁ Immediate joiners Preferred.
ADDRESS:
Ground Floor, Chinar Fortune Incube Business Center, Chinar Fortune City, Near Vrindavan Dhaba, Hoshangabad Road, Bhopal
Chinar Incube Business Center Magnum group
Regards,
HR Executive
Sanjhi Jain
Magnum Group
Interested candidate can contact on 9303299754.