jobhai.com logoA Naukri Group company
loginलॉगिनहायर लोकल स्टाफ/hire

Customer Support Executive

salary 15,000 - 20,000 /month
company-logo
job companyAffinity Logistics & Planners Private Limited
job location Mahipalpur Extension, Delhi
job experience0 - 2 years Experience in Customer Support / TeleCaller
2 Openings
full_time फुल टाइम

आवश्यक स्किल्स

Computer Knowledge
Query Resolution

जॉब हाइलाइट्स

sales
Industry Type: Logistics
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift

जॉब डिस्क्रिप्शन

We are looking for a Customer Support Executive to join our team at Affinity Logistics & Planners Private Limited. The role offers ₹15,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to Logistics. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

अन्य डिटेल्स

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Executive role?
    Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Customer Support Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹20,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Mahipalpur Extension, Delhi.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 2 vacancies for this Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Executive job?
    Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Mahipalpur Extension, Delhi.
  9. Who is the right fit for this Customer Support Executive job?
    Ans : A candidate having skills like Computer Knowledge, Query Resolution with 0-2 years of experience is the right fit for this Customer Support Executive job.
  10. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
और देखेंdown-arrow

अन्य डिटेल्स

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 20000

संपर्क व्यक्ति

Amit Kumar

इंटरव्यू ऐड्रेस

A-72, MAHIPAL PUR, Mahipalpur, Delhi
Posted 11 hours ago
similar jobs

मिलती-जुलती जॉब्स पर अप्लाई करें

₹ 20,000 - 50,000 per month *
Lufthansa Airlines
Vasant Kunj, Delhi
स्किल्स: Query Resolution, International Calling, Non-voice/Chat Process, Computer Knowledge
नया
इंसेंटिव्स शामिल
80 Openings
₹ 18,800 - 38,800 per month
Arz Technology
Work from home
स्किल्स: Query Resolution, Non-voice/Chat Process, Computer Knowledge, Domestic Calling
25 Openings
₹ 20,000 - 25,000 per month
Future Solutions
Work from home
स्किल्स: ,, B2B Sales INDUSTRY
50 Openings
 ज्यादा डिमांड ज्यादा डिमांड
आपकी प्रोफाइल से मैच होती जॉब्स पाएं
आपके पास वाली रिलवेंट जॉब्स की लिस्ट में से
register-free-banner
अपनी जॉब अप्लाईज पर अपडेट रहें
send-app-link
चलते-फिरते जॉब्स पर अप्लाई करें और अपनी जॉब एप्लिकेशन अपडेट्स पाएं