Customer Support Executive

14,000 - 18,000 /month

Aescion Edtech Solutions

Thiruverkadu, Chennai

6 - 24 months Experience in Customer Support / TeleCaller

25 Openings

ఫుల్ టైమ్

కావాల్సిన Skills

Domestic Calling

Job Highlights

Industry Type: Logistics

Languages: Hindi, Telugu

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

మీకు సరిపోతుందో లేదో చెక్ చేయడానికి రిజిస్టర్ చేసుకోండి!

Job వివరణ

We are looking for a Customer Support Executive to join our team at DTDC EXPRESS LIMITED. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Logistics. The role offers ₹14,000 - ₹18,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

ఇతర details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Executive job

Who is eligible to apply for this Customer Support Executive job at Aescion Edtech Solutions?
Ans : Candidates should have a 12th Pass and above qualification and skills like Domestic Calling for this Customer Support Executive job offered by Aescion Edtech Solutions.
How much can you earn in this position?
Ans : You can earn between ₹14,000-₹18,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thiruverkadu, Chennai.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Domestic Calling.
Where is this job located?
Ans : This Customer Support Executive job is located in Thiruverkadu, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 1-2 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹14,000-₹18,000 per month. This is a Full Time opportunity and has 25 openings available.