Customer Support Executive

14,000 - 20,000 /month

Adam & Eve Inc

Lakshmi Mills Junction, Coimbatore

0 - 2 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi, Kannada

All Education levels

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

Job Title: Customer Support Representative

Location: Coimbatore (Work From Office)
Job Type: Full-Time
Experience: Freshers to 2 Years
Shift: Day Shift
Languages Required: English (mandatory) + Hindi / Kannada
Salary Range: ₹15,000 to ₹25,000 per month

Job Summary

We are hiring Customer Support Representatives to handle both inbound and outbound calls. The role focuses on assisting customers, resolving queries, and delivering a positive service experience. This is a work-from-office role based in Coimbatore.

Key Responsibilities

Handle inbound and outbound customer calls with clarity and professionalism.
Understand customer queries and provide accurate, timely solutions.
Maintain and update customer information in the system.
Follow standard operating procedures to ensure consistent service quality.
Coordinate with internal teams for issue resolution when required.
Meet performance targets related to call quality, accuracy, and customer satisfaction.
Maintain a polite, customer-focused approach at all times.
Share recurring issues or feedback with the team lead for improvements.
Conduct follow-up calls to ensure closure of customer concerns.
Uphold company policies, punctuality, and teamwork.

Requirements

Freshers and experienced candidates (up to 3 years) are welcome.
English fluency is mandatory, along with Hindi OR Kannada.

Strong communication and active listening skills.
Basic computer skills and ability to use CRM/call-handling tools.
Customer-focused attitude and willingness to learn.
Must be available to work full-time from our Coimbatore office (WFO).

Benefits

Salary: ₹15,000 – ₹25,000 (based on skills & experience).
Performance-based incentives.
ESI & PF as per statutory norms.
Health insurance coverage.
Flexible schedule within operational requirements.
Training and skill-development opportunities.
Supportive work culture and growth potential.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-2 years of experience.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹14,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Lakshmi Mills Junction, Coimbatore.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 10 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Lakshmi Mills Junction, Coimbatore.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-2 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹14,000-₹20,000 per month. This is a Full Time job and has 10 openings.