Customer Support Executive

Role Overview:

We are looking for enthusiastic and customer-focused individuals to join our support team as Customer Support Executives. This is a remote role where you will engage with customers via voice or chat, ensuring their concerns are addressed effectively in both English and Telugu.

Key Responsibilities:

• Handle inbound and outbound customer support calls and chats in English and Telugu.

• Resolve customer issues with empathy, accuracy, and professionalism.

• Provide information about products, services, and order statuses.

• Escalate unresolved issues to the relevant internal teams.

• Maintain customer records and update databases.

Requirements:

• Proficiency in English and Telugu (spoken and written).

• A personal laptop with Windows 10 OS and Intel i5 processor or higher.

• Reliable internet connection.

• Good communication and interpersonal skills.

• Ability to work independently and manage time effectively.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be All Education levels and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹18500 per month that depends on your interview. It's a Full Time job in Hyderabad.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., ACCENTRIX SOLUTIONS.
5. Is it a work from home job?
   Ans: Yes, it’s a work from home job and can be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 99 Customer Support Executive at ACCENTRIX SOLUTIONS
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.