Customer Support Executive

🌍 Job Title: International Customer Support – Voice Process

Location: Bangalore (Whitefield)
Job Type: Full-time
Experience: Freshers & Experienced candidates welcome
Shift: Night Shift / Rotational Shifts
Joining: Immediate joiners preferred

🧭 Job Overview:

We are hiring dynamic individuals for our international voice support team. This role involves handling customer queries via phone calls, resolving issues efficiently, and ensuring high levels of customer satisfaction for global clients.

🎯 Key Responsibilities:

• Handle inbound and outbound calls for international customers

• Provide accurate information and resolve customer issues promptly

• Maintain call quality and adhere to process guidelines

• Document interactions and escalate unresolved issues when necessary

• Collaborate with team leads and quality analysts for performance improvement

✅ Candidate Requirements:

• Excellent verbal communication skills in English

• Willingness to work in night shifts and rotational shifts

• Strong problem-solving and interpersonal skills

• Minimum qualification: Graduate or Diploma (any stream)

• Prior BPO/customer service experience is a plus

💼 What We Offer:

• Competitive salary with performance-based incentives

• Comprehensive training and skill development

• Growth opportunities within the organization

• Supportive work culture and team environment

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Accentrix Solution.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 80 Customer Support Executive at Accentrix Solution
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.